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FAQs

Solutions

1. Can I view my project before printing?

Click on the Preview button to view your project. Please refer to "Preview" section for more details.

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2. How can I print the greeting card (brochure, mailer) on both sides?

Print page by page function will allow you to print a 1/2 folded card, brochure or mailer on both sides. In order to print on both sides correctly, you should print a test sheet to check the direction of the paper feed of your printer.

1. Print the first page of your project (front and back page) by selecting the Print page by page function. For more detailed instruction of Print page by page, please refer to the instructions here (Link to "Print page by page" section).

2. Once you printed one side, re-insert the paper into the paper tray of your printer to print the other side and click "Print next page" to print the inside page.

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3. Can I print the certain page?

Yes you can print only the page(s) you want by the "Print page by page" function. Please refer to the instructions here (Link to "Print page by page" section).

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4. Can I print on A3/Ledger?

If you have an A3/Ledger-compatible printer/MFP, you can print it on A3/Ledger paper. Change the printer property to A3 or Ledger in the printer driver dialogue box before printing.

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5. In the window of "Loading full resolution assets", the status bar is moving slowly.

1. It may take some time depending on the file size or the number of assets.

Or

2. Please check your Internet connection.

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