- February 2, 2016
- "Developing Products with 'Customers First' in Mind" has been renewed.
- January 26, 2016
- "Minimizing 'Product Returns and Servicing'" has been renewed.
- January 19, 2016
- "Socially Responsible Investment Stock Index" has been renewed.
The Brother Group Global Charter, established in 1999, provides the foundation for the activities of employees who work in 44 countries and regions. Currently, it is translated into 27 languages and various activities have been conducted to share the thoughts with employees all over the world.
Date of face-to-face talk: April, 2014
Promoting CSR Management around the World from a Mid-to-Long-Term Perspective
The Brother Group is aiming for establishing a global brand that is trusted by all stakeholders particularly placing the customer first, and developing as a company that generates a strong sense of pride among employees.
A Framework for Quickly and Comprehensively Reflecting Customer Feedback in Our Products
Opinions and requests from customers are solicited at various times and compiled into a database.
To Carry on "Brother's Uniqueness"
In addition to each department's autonomous approach, information sharing is enhanced by providing opportunities to learn about the company's performance and so on.
Unveiling "Procurement Policy" and "CSR Procurement Standards"
The Brother Group organizes CSR procurement explanatory meetings and CSR group studies to assist suppliers with their CSR activities.
Strengthen information disclosure
The Brother Group is committed to improving the transparency of its business operations and building long-term relationships with stakeholders based on trust by increasing the opportunities for providing shareholders and investors with the latest information in plain terms.
Employees' Participation in the Golden Ring Project
In an effort to conduct social contribution activities globally with a sense of unity among employees, the Brother Group has been promoting employees' patrticipation in charity events.