- April 24, 2014
- "Employees in Indonesia Participate in the Golden Ring Project for the First Time" has been added.
- April 24, 2014
- Social Contribution Activities on a Global Scale "Employees’ Participation in the Golden Ring Project" has been added.
- April 16, 2014
- "Upgrading Call Center Operations to Improve Services in the Karaoke Business" has been added.
The Brother developed unique products by taking full advantage of the BVCM, Brother's proprietary management system for creating products. BVCM is intended to carefully analyze customers' needs, develop product concepts, design and manufacture products based on these concepts, and deliver products to customers.
Promoting CSR Management around the World from a Mid-to-Long-Term Perspective
The Brother Group is aiming for establishing a global brand that is trusted by all stakeholders particularly placing the customer first, and developing as a company that generates a strong sense of pride among employees.
A Framework for Quickly and Comprehensively Reflecting Customer Feedback in Our Products
Opinions and requests from customers are solicited at various times and compiled into a database.
Support systems that enable employees to choose their own lifestyle
The Brother Group has been supporting their way of working to fit into their own personal situations as best as possible.
Unveiling "Procurement Policy" and "CSR Procurement Standards"
The Brother Group organizes CSR procurement explanatory meetings and CSR group studies to assist suppliers with their CSR activities.
Strengthen information disclosure
The Brother Group is committed to improving the transparency of its business operations and building long-term relationships with stakeholders based on trust by increasing the opportunities for providing shareholders and investors with the latest information in plain terms.
Responding to the Great East Japan Earthquake and Other Issues Having a Major Impact on Society
With a heartfelt prayer for the quick recovery of affected areas, the Brother Group will continue to provide essential support and cooperation as a team.